SERVICE
Damage

Most damage, including severe impact, burn of chemical damage, can usually be repaired and renewed by professional fabricators or installers.

Preventing Heat Damage:While Baoliya? solid surface is not heat resistant, as with all countertop materials, it is important to minimize direct heat exposure to protect the surface. Always use heat pad or trivet when placing hot objects on the surface or allow cookware to cool before Pouring boiling water directly onto Baoliya? solid surface may damage it.

Always use the correct-sized pan on the cooker and place it centrally since an overhanging pan may scorch Baoliya? solid surface.

Disinfection: Wipe Baoliya? solid surface with diluted household bleach 〔water: bleach solution in 1:1 ratio〕once or twice a week. Rinse the surface thoroughly with water and wipe completely dry.

Although Baoliya? solid surfaces have better performance on heatreisistance than other similar products, it’s not recommended to keep in condition of over 80℃〔170F〕for long time.

Preventing Scratches:Never cut or chop directly on Baoliya? solid surface as this will scratch the surface. Always use a cutting/Chopping board.

Dark, heavily pigmented colors will show scratches, dust and ordinary wear and tear more readily than lighter, textured colors.

Preventing Strong Chemicals:Avoid exposure of Baoliya? solid surface to strong chemicals, such as paint removers and oven cleaners. Surfaces exposed to these chemicals should be promptly flushed with water. Prolonged contact will cause spots that may require extensive repairs.

Remove cuts and scratches:Repairs should be different for different kinds of surface finish according to the following recommendations.

Matt finish:Sand with 180 grit﹙120 micron﹚ or 220 grit﹙60 micron﹚fine sandpaper until the cuts and scratches are removed. Restore the finish with soap, water and a green Scotch-Brite? pad and match the finish to the adjacent surface. B.

Semi-glossy finish:Sand with 400 grit ﹙30 micron﹚sandpaper, and restore the finish with a nonabrasive cleanser and a white Scotch-Brite? pad. C. 

High-glossy finish:Sand with 400 grit ﹙30 micron﹚or 600 ﹙20 micron﹚sandpaper, and buff with a polishing compound and a low speed ﹙1500-2000 rpm﹚polisher with a wool pad, and then polish with wax.

Remark: The above all sanding and polishing work should be done in circular motions.